Privacy Policy
At Natuvita Health, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide when using our website and purchasing our products. By accessing our website and using our services, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information: When you make a purchase, we collect personal information such as your name, email address, phone number, and delivery address.
b. Payment Information: To process your payments, we securely collect and store your payment details through our authorized payment gateways. We do not retain your credit card or bank account information.
c. Device and Usage Data: We may collect information about the device and browser you use to access our website, as well as your IP address, browsing behavior, and website interactions.
2. How We Use Your Information
a. Order Processing: We use your personal information to process your orders, send order confirmations, and manage delivery logistics.
b. Customer Support: Your contact details allow us to respond to your inquiries, provide customer support, and address any issues related to our products or services.
c. Personalization: We may use your data to personalize your website experience, recommend relevant products, and display targeted advertisements.
d. Communication: With your consent, we may send you promotional emails, newsletters, or updates about our products and services.
e. Analytics and Improvements: We use device and usage data to analyze website performance, conduct market research, and improve our products and services.
3. Data Sharing and Disclosure
a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in website hosting, payment processing, and other operational functions.
b. Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities.
c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While we strive to ensure the security of your information, no data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee its absolute security.
5. Your Choices and Rights
a. Data Access and Deletion: You have the right to access, correct, or delete your personal information. To request access or deletion, please contact our customer support team.
6. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18. If you believe that a child has provided us with their information, please contact us, and we will take appropriate steps to remove the data.
7. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website, and the updated version will be effective immediately upon posting.
8. Contact Us
If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact our customer support team via WhatsApp +60 12-203 7292 or +60 12-800 3299 for further assistance.