Terms of Service
Welcome to NatuVita Health! We are delighted to have you visit our website and explore our healthcare products. Before you proceed, please take a moment to review our Terms of Service, as these govern the use of our website and the purchase of our products. By accessing and using our website, you agree to comply with the following terms and conditions:
1. Product Information and Availability
a. Product Descriptions: We strive to provide accurate and detailed product descriptions on our website. However, we do not guarantee that all information is error-free. If you encounter any discrepancies or have questions about a product, please contact our customer support team for clarification.
b. Product Availability: All product offerings are subject to availability. We reserve the right to discontinue or modify any product without prior notice.
2. Purchases and Payments
a. Order Confirmation: After placing an order, you will receive an email or WhatsApp confirmation containing the details of your purchase. Please review this information carefully and promptly inform us of any discrepancies.
b. Payment: All payments are processed securely through our authorized payment gateways. By making a purchase, you confirm that you are the authorized holder of the payment method used.
c. Shipping and Taxes: Shipping charges and applicable taxes will be calculated and displayed during the checkout process. Please refer to our ‘Shipping Information’ and ‘Return & Refund’ policies for further details.
3. Return and Refund Policy
Please review our ‘Return & Refund’ policy for information on our product return guidelines, refund procedures, and other related details.
4. Intellectual Property
a. Website Content: All content on our website, including text, images, graphics, logos, and trademarks, are the intellectual property of NatuVita Health and protected by copyright laws. You may not use, reproduce, or distribute our content without explicit written permission.
b. User Content: By posting or submitting content on our website, such as reviews or comments, you grant NatuVita Health a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display your content for marketing and promotional purposes.
5. Disclaimer of Liability
a. Health Information: The content on our website is provided for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional before starting any new health regimen or using our products.
b. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or actions of these external sites and do not endorse or guarantee their accuracy, security, or reliability.
7. Modifications to the Terms
We reserve the right to update and modify these Terms of Service at any time without prior notice. It is your responsibility to review the latest version of these terms whenever you use our website or make a purchase.
8. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of laws principles.
9. Contact Us
If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact our customer support team via WhatsApp +60 12-203 7292 or +60 12-800 3299 for further assistance.